Terms of Use
Introduction
These Terms and Conditions ("Terms") govern your use of the UtilityHub website and mobile application (collectively referred to as the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use the Platform.
User Eligibility
You must be at least 18 years old to use our services. By using the Platform, you confirm that you are of legal age.
Account Registration
To access certain features of the Platform, you may need to register for an account. You agree to provide accurate, current, and complete information during the registration process.
You are responsible for maintaining the confidentiality of your account credentials, and you are solely responsible for any activities that occur under your account.
Payment Method
UtilityHub accepts various payment methods, including debit/credit cards, mobile money, and bank transfers. The availability of payment methods may vary depending on the service you are using.
Utility Payment
UtilityHub provides a platform for users to make payments for utilities, including electricity, airtime, data, cable TV subscriptions, and funding of betting wallets.
You are responsible for providing accurate information when making payments. UtilityHub is not responsible for any errors resulting from incorrect information provided by you.
Fees and Charges
UtilityHub may charge service fees for certain transactions. Any applicable fees will be clearly displayed before you complete a transaction.
Security and Privacy
UtilityHub takes data security and user privacy seriously. We employ industry-standard security measures to protect your personal information. Please review our Privacy Policy for more information on how we handle your data.
Refunds and Cancellations
Refund policies may vary for different services. Please refer to the specific service's refund policy displayed on the Platform or contact our customer support team for assistance with refunds.
Cancellation policies for services such as cable TV subscriptions and betting wallet funding may be subject to the terms and conditions of the respective service providers.
Terminations
UtilityHub reserves the right to terminate or suspend your account and access to the Platform at its sole discretion, without prior notice, for any violation of these Terms or for any other reason.
Limitation of Liability
UtilityHub is not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly, arising out of your use of the Platform or any transactions made through it.
Changes to Terms and Platform
UtilityHub reserves the right to modify or update these Terms at any time. You are responsible for regularly reviewing these Terms. Continued use of the Platform after changes have been made constitutes acceptance of the updated terms.